{"id":8586,"date":"2025-08-27T09:34:00","date_gmt":"2025-08-27T07:34:00","guid":{"rendered":"https:\/\/mecon.ch\/enquete-aupres-des-patients-ambulatoires-copier\/"},"modified":"2025-11-05T14:27:29","modified_gmt":"2025-11-05T13:27:29","slug":"suivi-satisfaction-patients","status":"publish","type":"page","link":"https:\/\/mecon.ch\/fr\/suivi-satisfaction-patients\/","title":{"rendered":"Suivi de la satisfaction des patients"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8586\" class=\"elementor elementor-8586 elementor-8585\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a0b5abc elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"a0b5abc\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;c07c64d&quot;,&quot;jet_parallax_layout_image_tablet_extra&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f4c29fa\" data-id=\"f4c29fa\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72eba91 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"72eba91\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Suivi de la satisfaction des patients hospitalis\u00e9s<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7505b60 elementor-headline--style-rotate elementor-widget elementor-widget-animated-headline\" data-id=\"7505b60\" data-element_type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;blinds&quot;,&quot;rotating_text&quot;:&quot;La satisfaction du client en point de mire\\nL&#039;attractivit\\u00e9 du march\\u00e9 comme objectif\\nCompl\\u00e9ment parfait de l&#039;ANQ\\nSe r\\u00e9jouit de collaborer avec vous !&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-headline elementor-headline-animation-type-blinds elementor-headline-letters\">\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\tLa&nbsp;satisfaction&nbsp;du&nbsp;client&nbsp;en&nbsp;point&nbsp;de&nbsp;mire\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tL'attractivit\u00e9&nbsp;du&nbsp;march\u00e9&nbsp;comme&nbsp;objectif\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tCompl\u00e9ment&nbsp;parfait&nbsp;de&nbsp;l'ANQ\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tSe&nbsp;r\u00e9jouit&nbsp;de&nbsp;collaborer&nbsp;avec&nbsp;vous&nbsp;!\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0f63dfe elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"0f63dfe\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;8fdafc9&quot;,&quot;jet_parallax_layout_image_tablet_extra&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-89e16f6\" data-id=\"89e16f6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0d7af8b elementor-widget elementor-widget-text-editor\" data-id=\"0d7af8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>R\u00e9ussir avec des patients satisfaits<br><br><\/h3><ul><li><strong>Questionnaire complet et holistique<\/strong><br>Est-il important pour vous de savoir si les patients se sont sentis en de bonnes mains pendant leur s\u00e9jour \u00e0 l&rsquo;h\u00f4pital ? S&rsquo;ils ont \u00e9t\u00e9 satisfaits de tout ? Et ce, avec tous les services importants pour eux ? C&rsquo;est exactement ce que vous pouvez savoir gr\u00e2ce au questionnaire patient MECON, qui a fait ses preuves.   <\/li><li><strong><strong>Des benchmarks fiables, y compris pour les domaines sp\u00e9cialis\u00e9s<br><\/strong><\/strong>La comparaison de vos r\u00e9sultats avec ceux d&rsquo;autres h\u00f4pitaux et cliniques permet d&rsquo;objectiver les avis subjectifs des patients. Choisissez vos h\u00f4pitaux de r\u00e9f\u00e9rence de la mani\u00e8re la plus avantageuse pour vous. Vous obtenez ainsi un profil pr\u00e9cis des forces et des faiblesses de votre institution dans son ensemble et de vos domaines de sp\u00e9cialisation.  <\/li><li><strong><strong>Analyse pertinente des causes et des effets<br><\/strong><\/strong>Gr\u00e2ce \u00e0 notre analyse des causes et des effets, concentrez-vous sur les domaines d&rsquo;am\u00e9lioration ayant le plus d&rsquo;impact et planifiez des mesures l\u00e0 o\u00f9 le b\u00e9n\u00e9fice pour les patients est le plus tangible.<\/li><li><strong>Un tableau de bord interactif attrayant<br><\/strong>Notre tableau de bord vous aide \u00e0 mieux comprendre les r\u00e9sultats. Filtrez selon tous les crit\u00e8res possibles et allez au fond des r\u00e9sultats. <\/li><li><strong>Module ANQ int\u00e9grable<br><\/strong>Les questions de l&rsquo;ANQ qui ont une urgence particuli\u00e8re pour vous peuvent \u00eatre facilement int\u00e9gr\u00e9es dans le questionnaire MECON. Il est ainsi possible de combiner facilement et tr\u00e8s efficacement le contr\u00f4le des processus de traitement (ANQ) avec l&rsquo;enqu\u00eate de satisfaction des patients (MECON). <\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-878db4c\" data-id=\"878db4c\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:8912,&quot;url&quot;:&quot;https:\\\/\\\/mecon.ch\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/iStock-2199877174-3-scaled-e1759754472714.jpg&quot;}],&quot;background_slideshow_slide_duration&quot;:6000,&quot;background_slideshow_transition_duration&quot;:1500,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-745e948 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"745e948\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;1b801ce&quot;,&quot;jet_parallax_layout_image_tablet_extra&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-aba1f2b\" data-id=\"aba1f2b\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d840577 elementor-widget elementor-widget-text-editor\" data-id=\"d840577\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>La satisfaction du client en ligne de mire<\/h4><h4>L&rsquo;attractivit\u00e9 du march\u00e9 comme objectif<\/h4><h4>MECON et ANQ se compl\u00e8tent parfaitement<\/h4><p><span style=\"color: var( --e-global-color-text );\">Vous souhaitez recevoir des documents suppl\u00e9mentaires ?<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1aa214 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"a1aa214\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/mecon.ch\/fr\/documents\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Commander de la documentation<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52d013b elementor-widget elementor-widget-text-editor\" data-id=\"52d013b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous avez des questions, n&rsquo;h\u00e9sitez pas \u00e0 nous contacter.<br><a href=\"https:\/\/mecon.ch\/fr\/contact\/\" target=\"_blank\" rel=\"noopener\">Contactez-nous.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-666a4e4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"666a4e4\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a98dcb\" data-id=\"3a98dcb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Suivi de la satisfaction des patients hospitalis\u00e9s La&nbsp;satisfaction&nbsp;du&nbsp;client&nbsp;en&nbsp;point&nbsp;de&nbsp;mire L&rsquo;attractivit\u00e9&nbsp;du&nbsp;march\u00e9&nbsp;comme&nbsp;objectif Compl\u00e9ment&nbsp;parfait&nbsp;de&nbsp;l&rsquo;ANQ Se&nbsp;r\u00e9jouit&nbsp;de&nbsp;collaborer&nbsp;avec&nbsp;vous&nbsp;! R\u00e9ussir avec des patients satisfaits Questionnaire complet et holistiqueEst-il important pour vous de savoir si les patients se sont sentis en de bonnes mains pendant leur s\u00e9jour \u00e0 l&rsquo;h\u00f4pital ? S&rsquo;ils ont \u00e9t\u00e9 satisfaits de tout ? Et ce, avec tous les services importants [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8586","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.8 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Suivi de la satisfaction des patients - mecon.ch<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mecon.ch\/fr\/suivi-satisfaction-patients\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Suivi de la satisfaction des patients\" \/>\n<meta property=\"og:description\" content=\"Suivi de la satisfaction des patients hospitalis\u00e9s La&nbsp;satisfaction&nbsp;du&nbsp;client&nbsp;en&nbsp;point&nbsp;de&nbsp;mire L&rsquo;attractivit\u00e9&nbsp;du&nbsp;march\u00e9&nbsp;comme&nbsp;objectif Compl\u00e9ment&nbsp;parfait&nbsp;de&nbsp;l&rsquo;ANQ Se&nbsp;r\u00e9jouit&nbsp;de&nbsp;collaborer&nbsp;avec&nbsp;vous&nbsp;! R\u00e9ussir avec des patients satisfaits Questionnaire complet et holistiqueEst-il important pour vous de savoir si les patients se sont sentis en de bonnes mains pendant leur s\u00e9jour \u00e0 l&rsquo;h\u00f4pital ? S&rsquo;ils ont \u00e9t\u00e9 satisfaits de tout ? 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